You can return your order within 30 days of receipt. Items must be returned unworn, unwashed, and with all original tags attached. Return shipping costs are at your own expense. You can easily register your return and request a return label via our return portal.

Lifestyle items, books, cosmetics, and hair accessories may only be returned in unopened packaging.

A reduction in value will be charged for damaged or incomplete returned items.

The return period is 30 days after receiving your order. You can return your order in our boutiques or by post via the return portal.

Via our return portal, you can easily register your return and request a return label. If you are unable to register your return via the portal, you can also send your order back to the return address below.

Please note: this option is only possible if you include a note with your name and order number in the return package. Otherwise, we will not be able to identify your return and will not be able to process it. Return costs are for your own account.

OU. Boutique StoriesWatermolen 3B4751VK Oud GastelThe Netherlands

Return costs within the Netherlands are €5.95 and will be charged upon registration in the return portal.

Once your return is received at our distribution center, we will process the refund within 14 business days. The amount will be credited back to the original payment method. Please note that orders placed with a credit card or PayPal may have a longer processing time.

Please contact us as soon as possible at service@boutiquestories.com with a photo of the item and your order number. We are happy to help you find a suitable solution.

Items purchased in one of our boutiques can be returned to any of our stores.

Please note: for in-store purchases, we do not offer refunds. Instead, you will receive a gift voucher equal to the purchase amount. This voucher can be used for a new purchase in any of our boutiques and has no expiration date.